Delivery
Delivery Information
Fast, reliable delivery from our branches directly to your door across Kigali and beyond.
11
Branches
5K RWF
Min. Order
Kigali
Coverage
Delivery Options
Choose your delivery speed
Standard
1,000 RWF
Best for planned shopping. Order before 3 PM for same-day standard delivery.
Express
2,500 RWF
Need it fast? Express delivery brings your order in under an hour from your nearest branch.
Free Delivery
Free
Orders above 50,000 RWF qualify for complimentary standard delivery.
Coverage
Delivery Zones
We currently deliver to all major areas within Kigali. More districts coming soon.
How delivery works
Place your order
Add items to your cart and select delivery at checkout.
Order confirmed
You receive an SMS and email confirmation instantly.
Dispatched
Our team packs your order at the nearest branch.
Delivered to you
Your rider delivers to your door within the promised window.
Good to know
Order cut-off times
Orders placed after 7 PM will be delivered the next morning from 8 AM.
Packaging
All orders are packed hygienically and securely to preserve quality.
Order tracking
Track your delivery in real-time via the app or your SMS confirmation link.
Failed delivery
If we cannot reach you, we will hold your order for 2 hours before returning it. A re-delivery fee may apply.
Delivery questions?
Our support team is available 7 days a week.